Questions and answers

The questions #

Does the shopper need an app?

No. The phone camera opens a web page.

Do we change our packaging?

No. The code goes on the label, carton or hologram you already print.

What is a credit?

One code. A pack of 25,000 credits is 25,000 codes.

How long do codes last?

Unprinted credits stay usable for 24 months. A printed code verifies for three years from the day its batch is switched on.

Do we need a monthly plan?

No. A pack of codes works on its own. Plans add alerts and the full scan map; higher plans add scan-level export and rewards.

Is there a free trial?

No. The smallest order is a pack of 25,000 codes.

Who pays the shoppers' rewards?

The brand, from its own payment account. AVRA never holds the money.

Can our team share one login?

No need: each brand has one owner, who adds employees and chooses what each may do. How many logins a brand has depends on its plan: one with codes only, more with each plan.

Can we take our data out?

Yes, any time. See your data.

Last reviewed 18 Oct 2026 · Something wrong? connect@avrascan.com